Nov/Dec 2002 Industry Analysis: SMOKESHOP's 2002 Industry Report Smokeshop Magazine's annual analysis of specialty tobacco retailing, based on our survey of retail performance in 2001. Boutique Cigars: Heavenly Flavors... By Dale Scott Heather Phillips is the angelic founder and driving force behind Heavenly Cigar Co., a hot contender in the expanding premium flavored cigar market. Merchandise Report: Tobacco's Coffee Connection By Bob Ashley Tobacco retailers brew up excitement and profit incorporating java into their merchandise mix. Retailer and Tobacco Industry News SMOKESHOP's Industry news department, bringing you up-to-date information and breaking stories about manufacturers, distributors, and wholesalers. American Western Prevails in Trademark Disputes Toraņo Inks Sales Agreement for Spanish Market American Western Cigar, House of Windsor Open New Western Sales Division Comprehensive Private Brand Program from Tropical Tobacco United Pipe Clubs of America (UPCA) Debuts Star Posts $1.64m Q2 Loss; UST Q3 Earnings Up 5% Gifts and Accessories for Cigar, Pipe, and Cigarette Smokers Customer Service: Don't Blow it! by E. Edward Hoyt III What's Happening and Where in the Tobacco Industry Trends and Trendsetters in Specialty Tobacco Retailing Products and News from the Pipe World Tobacco Products and Industry Promotions SMOKESHOP (ISSN 0146-9266), established in 1970, is published bi-monthly by Lockwood Trade Journal Co., Inc., 26 Broadway, Floor 9M, New York, NY 10004 USA. Copyright © 1998 by Lockwood Trade Journal Co. Inc. HTML production and copyright © 1999-2001 by Keys Technologies. All rights reserved.