SAN FRANCISCO, CA - Philip Morris has filed a complaint in federal court against seven Northern California stores for selling gray-market cigarettes meant for foreign distribution, saying the cigarettes often fail to meet the company's standards for quality and appearance of domestic cigarettes and, subsequently, erode the company's reputation.
According to Philip Morris spokesman Mike Pfeil, gray-market Marlboros may have a different tobacco quality, inferior packaging, and lack proper Surgeon General warnings. The company alleges the stores committed trademark infringement by selling the gray-market cigarettes rather than the regular packs.
"The number of consumer complaints we get is significant over this issue because of packaging issues or the taste is not the same," said Pfeil.
Some store owners disagree, claiming they've heard no complaints about the discounted cigarettes. One California retailer says all of the government agencies he called told him selling the gray-market cigarettes was not illegal. That situation is about to change.
Seventeen states have already passed legislation banning gray market cigarettes, and on January 1, 2000, federal legislation kicks in making them illegal nationwide.
Philip Morris is seeking monetary damages for trademark infringement, trademark dilution, and unfair competition from the retailers named in the suit. The company has also asked a judge to prohibit all defendants selling gray-market cigarettes. In March, a similar lawsuit was filed against five retailers in Indiana.
Gray market cigarettes are manufactured domestically for export, but then re-imported by wholesalers. They are priced considerably lower than domestic versions of the same brands, and formulated for foreign smokers.
"The blend used for many gray market cigarettes is materially different from the blend used for the same brand style manufactured for U.S. smokers," an internal memo from R.J. Reynolds states.
Some regional markets are reportedly being flooded with the imports, which account for up to a third of all cigarettes available in South Florida, according to industry estimates.
Packs of gray market cigarettes clearly state "U.S. Tax Exempt, for Use Outside U.S.," in small gold letters on their side.
U.S. Customs will be responsible for enforcing the upcoming Federal law, but an unnamed agency official has stated that "heroin and cocaine will likely take a higher priority."